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Spaces
Customer Type: Large Enterprise
Type of business: Construction Industry
Previously used softwares: Discord, Zoom, Loom, Google Drive, DropBox, Slack.
Key features that helped them grow:
Flexible add-ons
Website builders
Accountability
User-friendly Interface
Introduction
Prosper Infra is a Dubai, United Arab Emirates-based construction company. The clients are from Dubai, Oman, Kuwait, and Saudi Arabia. This company builds large projects in the residential, commercial, hospitality, and industrial sectors. With a large workforce and many labourers, there is a constant need for them to communicate and connect to various people in the company to cross-verify and update the progress of the projects. Prosper Infrastructure has been in the construction industry for a couple of decades now, and digitising their process has been time-consuming, affecting their efficiency and productivity.
Challenges
Handling such a huge company involves an iterative process of designing, building, and dealing with client meetings and follow-up communication within the organisation. It became increasingly difficult for them to keep track of all the communication happening, and it was a never-ending struggle to switch between applications for different functions. The organisation has used Discord for the majority of their interactions. With the various features available on this platform, they've faced recurring issues with connectivity when trying to join through different devices, which did not work the best for them, compromising flexibility. Subscribing to and engaging with several apps like Zoom for video conferencing, Loom for video editing, and Google Drive and Dropbox for additional storage of files have incurred added costs, making it expensive to manage and juggle between several applications.
With Zoom, there was a delay in receiving the recorded videos of the meetings for the follow-up of anyone who couldn’t attend the meeting, which caused gaps in their communication.
This had a direct impact on the lack of communication between stakeholders and co-workers at Prosper Infrastructure. With digitising their process, the company has found it difficult to educate their employees on so many different softwares and keep track of it especially since they involve people of different age groups. This whole process resulted in delays in delivering the projects to the clients.
Prosper Infrastructure did not want to be succumbed into the loop of compromising with decreased efficiency due to the reasons mentioned above and decided to step up the game by delivering the best to them in terms of quality and meeting their requirements within the set time frame.
Solution
Prosper infrastructures were given a briefing on Spaces by Revidd. This was the one-stop solution for all their problems. With spaces, the connectivity issues have been resolved since it is compatible with all devices and operating systems. During the call, there’s information displayed next to your profile on the internet speed and connectivity speed, which informs the host of the issues with internet connectivity without exclusively mentioning it.
Revidd streamlines the entire communication process by bringing all of the services required by Prosper Infra. together in one place, avoiding the juggling of applications, saving time and the additional costs of subscribing to each one. Post-conference, an instant recording will be sent to the meeting host, making it accessible and easier for anyone who missed it to be updated.
Revidd's storefront interface is also user-friendly, reducing the time and effort required to train employees on these applications. The employees found it simpler to access without any difficulty. With all the storage and interactions happening on a single platform, it became easily accessible.
Results
With Prosper’s transition to Revidd, setting deadlines, meeting client requirements, and storing data in one place helped the organisation facilitate projects regardless of their size in less time with greater efficiency and increased productivity. Their process of digitising has been made simpler and easier. It wasn’t a hurdle anymore; in fact, it resulted in bringing out the best in their employees since the focus has shifted to delivering high-quality projects instead of worrying about technical issues.
One stop solution to all your problems, streamline your communication process with Spaces!
