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INTRODUCTION

Systematic and convenient storage, administration, and sharing of video content is now possible for businesses with the help of video knowledge management systems. By making it simpler for staff to access information and training materials, these systems aid firms in improving their knowledge management procedures. The utilisation of video content makes learning more interesting and participatory, which boosts worker satisfaction and engagement. Organisations can increase their general efficacy, production, and efficiency by implementing a video knowledge management system.

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SUCCESS STORIES OF TOP COMPANIES

1.Deloitte

A multinational professional services company that offers advice, tax, consulting, and auditing services. For better information access for its staff members and to store and manage its sizable library of training videos, Deloitte deployed a video knowledge management system. Employees spend less time looking for information because of the system's rapid and simple accessibility to training films. Employee productivity has increased as a result of being able to discover information more quickly and having more time to work on assignments.

2. Walmart

A significant international retailer, Walmart runs a network of supermarkets and discount department stores. For its staff to access and share best practices, training materials, and customer service policies, Walmart created a video knowledge management system. As a result, the customer experience has improved because staff members are better prepared to answer questions and resolve customer issues. Employee happiness and engagement have also grown as a result of this, since they now have access to the knowledge they need to perform their jobs well.

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3. Cisco Systems 

Cisco Systems is a global technology corporation with a focus on networking equipment. For the purpose of organising and managing its technical training films, Cisco set up a video knowledge management system, facilitating employees' access to the data they require. The solution reduces the time spent looking for information by enabling workers to rapidly find and access technical training videos. Employee productivity has increased as a result of being able to find the information they require more quickly and spending more time working on projects.

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4. UnitedHealth Group

Health care services and insurance products are offered. a comprehensive health and wellness corporation. For its staff to access and share best practices, training materials, and customer service rules, UnitedHealth Group set up a video knowledge management system. As a result, the customer experience has improved because staff members are better prepared to answer questions and resolve customer issues. Employee happiness and engagement have also grown as a result of this, since they now have access to the knowledge they need to perform their jobs well.

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These success stories demonstrate the positive effects that video knowledge management systems can have on organisations. Making information more easily found and available allows staff to operate more productively and effectively, which boosts output and increases customer satisfaction. Additionally, video knowledge management systems can aid organisations in the more efficient sharing of best practices, teaching materials, and other crucial information, enhancing knowledge management as a whole and promoting organisational success.

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FACTORS ATTRIBUTING TO THE SUCCESS OF THESE COMPANIES

1. Improved Accessibility

Employees can more easily and rapidly get information they require by storing video content in a centralised repository. As a result, production is boosted and the amount of time spent searching for information is decreased.

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2. Enhanced Learning Experience

Compared to traditional text-based tools, learning through videos is more participatory and engaging. Improved employee engagement and satisfaction may result from the usage of video content in knowledge management systems.

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3. Better Knowledge Sharing

Organisations may more easily share vital information with employees, such as training materials and best practises, owing to video knowledge management systems. This results in better knowledge management and makes it possible to guarantee that workers have access to the data they require to conduct their tasks successfully.

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4. Increased Employee Engagement

Employees are more engaged and motivated in their work when they have access to the knowledge they need to perform their tasks well. This results in greater job satisfaction and may help with staff retention.

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5. Better Customer Experience

Employees may manage client enquiries and concerns more effectively with better access to information and training materials, improving the customer experience.

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Overall, the capacity to store, organise, and exchange crucial information and training materials in a centralised and immediately available manner is what makes video knowledge management systems successful. As a result, the organisation experiences an increase in productivity, staff engagement, and customer happiness.

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Overall, the capacity to store, organise, and exchange crucial information and training materials in a centralised and immediately available manner is what makes video knowledge management systems successful. As a result, the organisation experiences an increase in productivity, staff engagement, and customer happiness.

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Now that you have an understanding of the implementation of video knowledge management within several organisations, you can read more about it on our recent blog to comprehend the process in depth here :

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You can do the same with your organisation with Revidd Spaces, think no further. 

Revidd Spaces is a powerful video knowledge management software that is designed to meet the needs of large enterprises. With its robust security and scalability features, as well as its ability to improve collaboration and communication, Spaces is the perfect solution for any organisation that wants to improve their management of video content. 

You can always go to our website to learn more about the product!
‍https://www.revidd.com/spaces/home